Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS403054 Mapping and Delivery Guide
Facilitate breakthrough improvements

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS403054 - Facilitate breakthrough improvements
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge to facilitate implementation of discrete targeted improvement activities to achieve breakthrough improvements in selected processes, operations or products. The unit also covers ensuring that the improvements are sustained. The process of achieving breakthrough improvements is often called kaizen blitz in lean terminology. Typically, this approach is used for improvements in areas of waste identified through value stream mapping.This unit applies to team leaders and others who are providing guidance and support to assist a team of employees to identify improvements that can be implemented to operations, processes or products in a brief intensive project.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify improvements
  • Assist team to review current processes, operations or products and identify options for radical improvements
  • Facilitate team and personnel to evaluate the options and agree on improvements to be made
  • Encourage and assist team and personnel to plan the activities and identify metrics to be monitored
  • Facilitate allocation of resources and strategies to manage impact on routine work
       
Element: Facilitate the event
  • Assist team to gather baseline data on the selected metrics
  • Assist team to identify and address barriers to making the improvements
  • Monitor team dynamics and facilitate team focus and cooperation
  • Liaise with sponsor to communicate progress and maintain their support
       
Element: Evaluate improvements
  • Assist team to gather and interpret data on the metrics
  • Facilitate team activities to evaluate the outcomes of the event
  • Identify causes for areas of poor performance from changes and identify changes to address them
  • Report to sponsor and stakeholders on the outcomes of the event
       
Element: Embed improvements
  • Establish mechanisms to ensure new systems and practices are communicated to relevant personnel
  • Motivate team to apply the new systems and practices and sustain improvements
  • Ensure the new systems and practices are reflected in procedures
       
Element: Prepare for improvement event
  • Engage team members in the improvement event
       
Element: Identify process or processes to be targeted in the improvement event
       
Element: Assist team members to identify how their own roles contribute to value to the customer
       
Element: Assist team to identify the boundaries of the event, including imposed exclusions
       
Element: Identify key process indicators and other information required for improvement event
       
Element: Identify skill needs for personnel engaged in breakthrough improvement event and arrange for required training
       
Element: Establish communication processes with sponsor and stakeholders
  • Assist team to review current processes, operations or products and identify options for radical improvements
       
Element: Facilitate team and personnel to evaluate the options and agree on improvements to be made
       
Element: Encourage and assist team and personnel to plan the activities and identify metrics to be monitored
       
Element: Facilitate allocation of resources and strategies to manage impact on routine work
  • Assist team to gather baseline data on the selected metrics
       
Element: Assist team to identify and address barriers to making the improvements
       
Element: Monitor team dynamics and facilitate team focus and cooperation
       
Element: Liaise with sponsor to communicate progress and maintain their support
  • Assist team to gather and interpret data on the metrics
       
Element: Facilitate team activities to evaluate the outcomes of the event
       
Element: Identify causes for areas of poor performance from changes and identify changes to address them
       
Element: Report to sponsor and stakeholders on the outcomes of the event
  • Establish mechanisms to ensure new systems and practices are communicated to relevant personnel
       
Element: Motivate team to apply the new systems and practices and sustain improvements
       
Element: Ensure the new systems and practices are reflected in procedures
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assist team to review current processes, operations or products and identify options for radical improvements 
Facilitate team and personnel to evaluate the options and agree on improvements to be made 
Encourage and assist team and personnel to plan the activities and identify metrics to be monitored 
Facilitate allocation of resources and strategies to manage impact on routine work 
Assist team to gather baseline data on the selected metrics 
Assist team to identify and address barriers to making the improvements 
Monitor team dynamics and facilitate team focus and cooperation 
Liaise with sponsor to communicate progress and maintain their support 
Assist team to gather and interpret data on the metrics 
Facilitate team activities to evaluate the outcomes of the event 
Identify causes for areas of poor performance from changes and identify changes to address them 
Report to sponsor and stakeholders on the outcomes of the event 
Establish mechanisms to ensure new systems and practices are communicated to relevant personnel 
Motivate team to apply the new systems and practices and sustain improvements 
Ensure the new systems and practices are reflected in procedures 
Engage team members in the improvement event 
 
 
 
 
 
Assist team to review current processes, operations or products and identify options for radical improvements 
 
 
Assist team to gather baseline data on the selected metrics 
 
 
Assist team to gather and interpret data on the metrics 
 
 
Establish mechanisms to ensure new systems and practices are communicated to relevant personnel 
 
 

Forms

Assessment Cover Sheet

MSS403054 - Facilitate breakthrough improvements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS403054 - Facilitate breakthrough improvements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: